HEY COMCAST!! I KNOW, ALL THE LETTERS ARE CAPS - IT'S BECAUSE I'M YELLING AT YOU! I'VE SENT OTHER MESSAGES ABOUT THIS ISSUE (THE "B" BUTTON - PIP IN THE CORNER WHEN USING THE GUIDE, AMONG OTHER THINGS). I'VE READ HUNDREDS, IF NOT THOUSANDS OF MESSAGES FROM YOUR CUSTOMERS, WHO ALL HAVE THE SAME PROBLEM - THE B BUTTON IS MISSING!! YOUR RESPONSE WAS LACK OF USE - BS, WITH THAT MANY COMPLAINTS, I DON'T THINK IT WASN'T BEING USED - JUST THE OPPOSITE. I'VE TOLD YOU THIS BEFORE - YOU ARE A TECH COMPANY, YOU DON'T REMOVE FEATURES THAT CAME WITH THE BOX - YOU ONLY ADD FEATURES. SPEAKING OF ADDING FEATURES - THAT LITTLE BLUE BALL THAT HOVERS OVER THE SCREEN WHEN YOU ARE SCROLLING - IS TOTALLY ANNOYING! NOW ON TOP OF EVERYTHING ELSE, YOU HAVE REPLACED THE "B" BUTTON WITH "ACCESSIBILITY SETTINGS". THIS FEATURE IS ALREADY IN SETTINGS - WE DON'T NEED IT TWICE!
WHY ARE YOU BEING SO LAME ON THIS SUBJECT?
MAKE YOUR CUSTOMERS HAPPY - BRING BACK THE ORIGINAL "B" BUTTON - PLEASE!!!!!!
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I have read a lot of the messages about the "B" button. I used this button everyday, as I spend almost 1/2 hour in the mornings going through my favorites guide, as well as the local channels to set recordings. Having the PIP was a wonderful and almost necessary feature - and now, it's gone! Comcast, you are a tech company - you don't remove features, you only add them! This feature was an original feature and you say because of lack of use, it is no longer necessary. PLEASE reinstall it. Every morning, I press the button with hopes the PIP will appear - hopefully, you will again make that a reality. Thank you! Rob/Seattle
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