I had the same thing happen to me today.
Somebody hacked into my xfinity account and added a email filter to treat anything from amazon as spam and delete it.
They also had hacked into my amazon account and changed the password. With the comcast filter, I would never get the "reset password" email.
Look into your email filter list for anything.
For me, I found a ' (apostrophe) as a filter and all the amazon stuff was in it.
Bring these people to justice!!
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