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About Tpx_Follower
since
05-22-2017
11-09-2017
Tpx_Follower
Contributor
37
Posts
10
Kudos
2
Solutions
10-24-2017
08:55 PM
Did you get this issue too? LTE calling was working fine on my account and this morning it was disabled by Xfinity Mobile.
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10-24-2017
08:53 PM
Thanks for the feedback. Maybe I have one explanation... When I opened my line I bought two LGs phones (the $79 model). Because the phones were not performing well, I put the Xfinity sims in my two unlocked Verizon iphone 7. Everything worked since this morning. It will be interesting to see with the other user if he is experiencing on the same issue on a BYOD phone?
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10-24-2017
02:22 PM
I have been using Xfinity Mobile for 5 months now without any problem.
I have two lines.
24hrs ago I received on the two lines a message saying the LTE calling feature is now disabled on booth lines.
When I go under in the cellular menu I can only select LTE for Data. When I try to select voice and data. I small pop up window tells to call Xfinity Customer support to activate the service.
Called tech support this morning. The tech person told me the feature (LTE voice calling) is active on both line.
I did the "reset network settings". Without any success.
I removed the SIM and switched with a T-Mobile one. Put back the Xfinity Mobile Sim. Still the same problem.
I'm wondering if others customers faced the same issue?
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10-24-2017
02:16 PM
The company Cell-fi manufacturers a great signal booster.
I bought it to use it at the house.
Here is the model:
Cel-Fi DUO+ 4G LTE/XLTE/VoLTE Smart Signal Booster for Verizon
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07-08-2017
12:44 AM
Did you order an iOS or an android device throught XFM? If you ordered for example the LG Power, and swapped the card to an iPhone device it is normal visual voicemail is not working.
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06-27-2017
03:19 PM
Just stop complaining for a minute
Buy a LG X Power, when you get the phone/sim port your number.
Swap SIM in our Verizon phone
Sell the LG X Power on Ebay.
Easy
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06-22-2017
06:39 PM
Just open the website and read
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06-20-2017
03:21 PM
The last time I made the speed test I got the following results:
Xfinity Mobile
Download: 66Mbps
Upload: 9.97 Mbps
For comparison with Verizon at the same location:
Verizon:
Download: 67.15Mbps
Upload: 9.99 Mbps
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06-19-2017
02:39 PM
Xfinity Mobile made an error not launching a BYOD option at launch. It is what it is. If you already have a Galaxy Samsung S8, why don't you order the LG X Power? Then you port your number and you swap the SIM to your device? Then you just sell the X Power on eBay or Craigslist? Xfinity Mobile will have to stay really competitive in term of price. The MVNO business is really cut throats.
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06-16-2017
04:43 PM
2 Kudos
Xfinity Mobile is a Verizon MVNO.
The service you get from Verizon will be exactly the same through Xfinity Mobile.
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06-16-2017
04:41 PM
So you activated the line on the LG X Power, then you swapped the SIM into an iPhone correct?
Yes you did the right thing, carrier update is needed.
Question for you, were you able to access visual voicemail on the iPhone even if you activated the line on the LG X Power?
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06-16-2017
04:39 PM
My room mate did the activation on the iPhone SE to make sure to get visual voicemail and voicemail transcript.
I do not know if you purchased the LG X power if you will be able to get this feature activated or not.
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06-15-2017
01:58 PM
Just check the 4 iPhones 6S you have. Go to Page Plus and check if they are compatible with CDMA and 4G LTE.
If they are, just purchase 4 LG X Power. Once the SIMs are activated with your numbers ported, just sell those LG X Power on eBay.
Easy
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06-12-2017
04:59 PM
Look at the credit card contract. Your credit card provider may be offering a one year coverage.
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06-12-2017
04:57 PM
It depends on the phone.
All iPhones are locked. You have to request an unlock code through customer support.
All the lastest Galaxy S8 are locked.
All the others handsets are unlocked.
You have to look for the handset spec and see if it support the others carriers frequencies.
If you buy an iPhone 6S or 7, if you unlock it, it will be compatible with all the others carriers.
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06-12-2017
04:54 PM
Hello
No there is no cloud service offered from what I know.
If you need a cloud service I would suggest you to look at Google drive. They are offering a nice secure Cloud storage.
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06-12-2017
04:47 PM
Well you have to be patient.
You need to call in to request an unlock code. During that time you need to leave the SIM in the SE. Do not forget to ask for the unlock ticket number. After 24Hrs you should receive a phone call from T2 to confirm that the request has been submitted. Apple should unlock the iPhone SE IMEI within 48-72Hrs.
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06-05-2017
06:50 PM
Be careful and check you iPhone 7 model number (on the back of the device).
AT&T iPhone has normaly a A1778 model number. If your phone is an A1778, the phone will be compatible with the LTE BUT won't be compatible with the 3G CDMA.
To be compatible with the 3G CDMA, your phone should be a A1660 model. Some iPhone 7/7 Plus bought at BestBuy are A1660 models. BUT the majority of AT&T iPhone 7/7plus are A1778 so not compatible with 3G CDMA.
To be 100% sure check your iPhone 7/7Plus model number.
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06-05-2017
06:39 PM
I must correct you. Xfinity is not re-assigning a phone number to an IMEI number. Xfinity Mobile is assigning your number to a SIM Card :-)
I ported my number from Verizon and the process was flawless.
You just need to make sure that you entered the right account information (account number and billing address) and a Pin to identify your account. If you made the smallest error, the port won't happen.
In my case the porting from Verizon took 10 secs and the activation less than 30 secs.
First of all you need to check if your number is available to be transfered. Depending of the type of plan you're on, sometime your number cannot be transfered until you pay off your device or if you are on a 2 years lock legacy plan.
I'm really happy with the $45 monthly plan offering by Xfinity Mobile. Verizon rate is $80 for the exact same plan.
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06-05-2017
06:26 PM
Hello
I had the same question and Xfinity Mobile customer support team was not able to find an answer.
I looked what was the Verizon Sim default Sim Pin code. The default code is : 1111
But be careful. When I contact Xfinity Mobile customer support team, I have asked for my SIM card PUK code. They had no clue what I was talking about.
After escalating the issue to T3, the customer support person I talk to told me that Xfinity Mobile was not supporting SIM Pin and PUK code.
If your card is locked after trying 3 codes, I do not if Xfinity Mobile will be able to provide you with a PUK code to unlock the card.
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06-02-2017
04:16 PM
1- LG X power is unlocked. So you will be able to ise on Verizon if you decide to switch network 2- Xfinity wifi auto connect is available only if you have your Comcast modem with the hotspot functionnalty enabled. This feature is off on mine. You control the wifi on your phone. When you turn on wifi if there is a comcast hotspot the phone will connect. To disable this you just have to click on the comcast hostspit ssid a disable auto connect. The person who will buy my phone won't have to worry about this. If the person use a Verizon Sim, the phone won't connevt to the xfinity hotspot.
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06-02-2017
04:09 PM
1- Yes 2- Normally Sim and IMEI are not linked together. Verizon is not like Sprint. Sprint ties together the SIM id and the IMEI. Verizon no. Right now when I launch the Xfinity mobile app, under device I do not see my iphone SE. Right now the main goal for Xfinity is to gain customers. They made a big error not launching the service including BYOD. It is what I said to their Marketing VP. So far I'm amazed by the quality of the service. I ditched Verizon. I had to pay $80 + taxes/ fees. Now $45 + taxes/fees.
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06-02-2017
01:30 AM
Activation was easy. Everything is done on the Xfinity Mobile website. You have the choice to bring your number or get a new one. Then the activation (new number creation or number porting) will take less than a minute. Once you see the message that the activation was successfull, you put the Sim card you received in your new Xfinity Mobile phone. In my case it was an iPhone SE. The phone was activated quickly on WiFi. Then I checked all the functions: visual voicemail, imessage, placed and received a phone call, internet. Once everything worked I just put the SIM in my Sim Free iPhone7. Everything is working great. It's been a week. Great service, highly recommended. I requested the unlock code for the iPhone SE. As soon as I have it, I will unlock the phone and then sell it.
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05-25-2017
01:29 PM
1 Kudo
Xfinity Mobile won't tell you that you can bring your own phone.
I tested BYOD with my room mate iPhone.
You have to make sure that the iPhone you purchased is compatible with Verizon. Xfinity Mobile is a Verizon MVNO.
To know for sure just visit any MVNO like Pageplus, Total wireless. The website will ask you to enter the IMEI number of your phone and they will tell you if the phone is compatible or not with Verizon network.
If your phone is compatible, what I would suggest is to order an iPhone SE from Xfinity.
Once you receive the phone, you port your number to Xfinity. Then you request an unlock code for the phone you bought. You fully paid a phone you're entitled to get an unlock code.
Once you are notified that your phone is unlock, you just restore it in you computer and the phone gets unlocked.
Finally you put the iPhone SE for sale on eBay. Because the phone is brand new you're going to lose maybe $75-90.
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05-24-2017
09:07 PM
OK, my room-mate got his iPhone SE. He just activated the card on the Xfinity Mobile website, received a notification through an email saying that the phone number is active.
He tested the iPhone SE: place/receive call, send/receive txt, visual voicemail.
Then he gave his Xfinity Mobile Sim Card. I put the Sim in my Sim Free iPhone 7 (compatible with Verizon). Turned on the phone and everything worked: calls, txt, visual voicemail.
So if you want to do BYOD on an iPhone, I would suggest to buy the iPhone SE. Then request the unlock code and resale the phone on eBay. You may be losing $75.
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05-23-2017
03:12 PM
Will be able to provide feedback on Wed late evening or Thursday a.m.
My room mate placed an order over the week-end and the phone + Sim Card will be delivered on Wed if I remember well
Will keep you updated
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05-22-2017
02:52 PM
1 Kudo
It looks like the Comcast agents are a bit green for this type of question :-)
It is so easy to copy/past what is written on the website...
My answer is yes. But you need to make sure your iPhone 7 Plus was either bought throught Verizon or as a SIM free model on the Apple Store.
Apple is selling 2 different iPhones 7. One with an Intel modem and one with a Qualcomm modem. Only iPhone 7 with a Qualcomm radio will be compatible to be used on Xfinity mobile.
But do not buy the LG X. If you buy the LG X, your line will be recorded as an Android line and you won't be able to access Visual Voicemail.
What I would suggest is to order the cheapest iPhone. In that case the SE. You activate the Sim received on the SE. Once the activation is done and all the services like 4G LTE and visual voicemail are working you just run off you phone.
Then you put the SIM in your iPhone 7 Plus. The first thing you have to do is to go under settings/General/About. You wait couple of seconds to see if there are any carrier update. If none you should see under network: Xfinity Mobile.
Now everything should work. The Sim and the phone number are recorded as an iOS device on the Xfinity/Verizon server.
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