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About aluminum
since
06-26-2007
02-11-2021
aluminum
Frequent Visitor
19
Posts
1
Kudos
0
Solutions
02-11-2021
12:26 PM
The voice message indicator and voice message system has been working for at least 24 hrs. I don't know who or what fixed it.
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02-09-2021
05:54 PM
I talked to another agent this morning. They reset something which brought back the stutter tone. However, now neither the landline nor the cordless phone shows a voice mail indicator (light on landline is not blinking and there is no message on the cordless phone screen) but I see the voice message as email. When I try to retrieve the messages via *99, the landline says that there are no messages. Can someone help?
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02-08-2021
05:12 PM
After dealing with an agent this morning, now there is no indication of a voice message on either the landline or the cordless phone. However, I got an email indicating that there was an voice message. Then, when I accessed the voice messages on the phone, the message had already been shifted to the "save" status. What is going on?
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02-08-2021
08:54 AM
The voice mail indicator light came on after the chat session that I thought fixed the problem. No messages but indicator is on.
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02-07-2021
10:17 PM
I believe that this was resolved through a chat session. The agent affected the stutter tone and that seemed to fix the problem.
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02-07-2021
09:17 PM
I keep getting a voice message indicator light on my phones when no messages exist. I have reset the modem a number of times. I have reset all of the phones a number of times. The problem persists. Can someone check this?
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06-22-2020
03:57 PM
1 Kudo
I did not think that your response answered my issue.
I am now getting the following:
An error occurred while sending mail: The mail server sent an incorrect greeting. resomta-ch2-12v.sys.comcast.net resomta-ch2-12v.sys.comcast.net Message sending error. Please go to http://customer.comcast.com/help-and-support/internet/limitations-on-sending-email/.
1. I cannot get to that Web page probably because it is not certificated (https). What does this error message mean?
2. Why am I getting this error message again so frequently?
I am using a VPN and have to disengage the VPN in order to use Thunderbird. I am not a spammer and should not be treated as one.
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03-13-2020
01:55 PM
Over the last month or so I have been experiencing an intermittent problem with my outgoing email (I use Thunderbird). I have to turn off my VPN (Private Internet Access) to get the email client to work. This does not happen all of the time and I have just recently been experiencing this specific error with outgoing email. As a temporary solution, since it seems to be the VPN servers that are causing the problem, I disconnect the VPN and I can then send email. I am using the Comcast email servers for my SMTP service.
The error message (which appears when I attempt to connect using Thunderbird) is:
Sending of password for user XXX@comcast.net did not succeed. Mail server mail.comcast.net responded: Your IP is on a blocklist, for more details please go to https://www.spamhaus.org/query/ip/194.59.251.58
When I visited Spamous and entered the IP, it reported that "...194.59.251.58 is listed in the XBL, because it appears in: CBL Lookup..." (whatever that means)
I also got this message:
Sending of password for user xxxxxxxx@comcast.net did not succeed. Mail server mail.comcast.net responded: Your IP is on a blocklist, for more details please go to https://www.spamhaus.org/query/ip/70.32.0.77
Again, I checked the Spamhous site and it reported, however, that the IP address was NOT included in the SBL, PBL, nor XBL (whatever they are). I assume that this means that Spamhous doesn't have a good reason for whey the IP was blocked.
I include the details about the Spamhous in case that helps with resolving the issue.
Any ideas how this can be resolved?
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03-13-2020
01:43 PM
An old problem has resurfaced in the last month or so. I cat not send email (using Thunderbird) because the VPN servers that are used with the Private Internet Access service that I use seem to be on some blacklist. When I turn off the VPN, the email gets sent.
(For history, see Re: 421 Error when sending email)
Here are a number of the error messages:
An error occurred while sending mail: The mail server sent an incorrect greeting: resomta-po-08v.sys.comcast.net resomta-po-08v.sys.comcast.net CSI IP 174.128.xxx.xxx is not permitted to send messages. Please contact support if you feel this is in error..
An error occurred while sending mail: The mail server sent an incorrect greeting: resomta-ch2-08v.sys.comcast.net resomta-ch2-08v.sys.comcast.net CSI IP 194.59.xxx.xxx is not permitted to send messages. Please contact support if you feel this is in error.. (Got this error twice.)
An error occurred while sending mail: The mail server sent an incorrect greeting: resomta-po-06v.sys.comcast.net resomta-po-06v.sys.comcast.net CSI IP 194.59.xxx.xxx is not permitted to send messages. Please contact support if you feel this is in error..
Can someone help me out here?
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