Ok I just tried setting up more then one of my user accounts with 2 form factor and and sadly you can still not use the same moble phone number and persoonal e maill address :(
This is a real BUMMER!
PLEASE fix this!!!!!!
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Hey, we always appreciate feedback for our application. The feature you requested was just released as part of the latest app update, please go to the store and update Xfinity Authenticator to be able to enroll multiple users into MFA.
Thanks @ComcastHugo :)
That's really great that you finally added the option for multiple users!
I do have one question for you though.
I haved 3 different Comcast accounts to myself (3 email address) And unfortunately I noticed a while ago you can not use the same moble phone number and e mail address when setting up two form factor per each user account.
This was VERY frustrating to learn as these are my user accounts and I only have one moble phone and only so many personal e mail addresses that I can use.
So because of this I have not even set up two form factor yet :(
For example Google two form factor allows you to use your same moble phone number and e mail address for as many google accounts that your want.
With this new Xfinity Authenticator app update do all users still need to use different moble phone number and personal e mail addresses? And if so why as this clearly could be an issue for your users like myself?
I would very much like to be able to use two form factor for all my users accounts that can be tied to my one and only moble phone number and personal e mail address. Please talk to the development team and see if they can make this change.
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