About ProClicker

ProClicker · ‎03-27-2018

Well I was only offered a $10 credit. Probably my mistake using online chat and not calling.

ProClicker · ‎03-26-2018

I've had Internet issues that have not been fixed yet for a month. Three technician have come out to my home. First one replaced a cable running from the pole. The second one said there was a problem at the Comcast plant. A few days later I got a automated call saying that the network issue was fixed. But it wasn't, so I contacted customer service and they sent out a new technician. The third technician came out and said the problem at the plant wasn't fixed. That it will take awhile before it is. My issue is that I have no upload speed. I use my Internet mostly for gaming and streaming. So it's been impossible to do either. The first time I called customer service they offered a $10 credit. I'm just wondering if I qualify for a credit for the rest of the weeks it's been down?

ProClicker · ‎03-09-2018

Downstream Channel Bonding Value Index 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Lock Status Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Frequency 567 MHz 537 MHz 543 MHz 555 MHz 561 MHz 573 MHz 579 MHz 585 MHz 591 MHz 597 MHz 603 MHz 609 MHz 615 MHz 621 MHz 627 MHz 633 MHz 639 MHz 645 MHz 651 MHz 657 MHz 663 MHz 669 MHz 675 MHz 681 MHz SNR 37.636 dB 37.636 dB 37.636 dB 37.636 dB 37.636 dB 37.636 dB 37.636 dB 37.636 dB 37.356 dB 37.356 dB 37.636 dB 37.636 dB 37.636 dB 37.636 dB 37.636 dB 37.356 dB 37.356 dB 37.636 dB 37.356 dB 37.356 dB 36.610 dB 37.356 dB 36.610 dB 36.610 dB Power Level 7.600 dBmV 7.700 dBmV 7.200 dBmV 6.800 dBmV 7.100 dBmV 8.000 dBmV 8.000 dBmV 7.800 dBmV 7.600 dBmV 7.600 dBmV 7.500 dBmV 7.400 dBmV 7.600 dBmV 7.400 dBmV 7.400 dBmV 7.400 dBmV 7.400 dBmV 7.200 dBmV 6.700 dBmV 6.500 dBmV 6.300 dBmV 6.100 dBmV 6.100 dBmV 6.100 dBmV Modulation 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM

ProClicker · ‎03-09-2018

Index 1 2 3 Lock Status Locked Locked Locked Frequency 29 MHz 23 MHz 35 MHz Symbol Rate 5120 KSym/sec 5120 KSym/sec 5120 KSym/sec Power Level 40.000 dBmV 40.250 dBmV 40.250 dBmV Modulation 64 QAM 64 QAM 64 QAM I've had Internet issues for two weeks now. When it first started I had a lot of disconnections. I had both poor download and upload speeds. Now I just have poor upload speeds. I have blast tier service and my download speed is around 110.00 mbps and my upload hovers around 0.50 - 1.80 mbps. Two technicians have come out and one is coming tomorrow. First one replaced a damaged cable from the pole. Second one told me that there was a network issue in the area. A couple of days later I got a recorded message saying that it was resolved. But my upload speed is still very slow. I feel bad for having a technician come and and waste his time. It seems like the network issue isn't fixed. I'm contemplating canceling my appointment and hope the network issue is fixed.

ProClicker · ‎09-17-2017

They should automatically credit everyone that was affected the month of September. Doesn't seem right that a lot of people that were affected will be paying their full bill. When they have been without service for over a week.

ProClicker · ‎09-15-2017

You can't use hotspots if there's no service in your area.

ProClicker · ‎09-15-2017

Copy and paste message=They have no clue when the services will be restored. The power companies were way more prepared for this.

ProClicker · ‎09-14-2017

My service has been down since 09-09-2017. I sent Shane my account info hoping for a update. Thank you in advance

Re: Do I qualify for a credit?

Do I qualify for a credit?

Re: Internet issues for 2 weeks now

Internet issues for 2 weeks now

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