About ComcastShane

ComcastShane · ‎12-12-2018

I completely understand and I wish there was a way to stop them.

ComcastShane · ‎12-12-2018

cookbook12 -- Thank you for reaching out on the Forums with your question. Were you able to get this resolved with the provided link?

ComcastShane · ‎12-12-2018

WookieDaug -- Were you able to get into your voice mail?

ComcastShane · ‎12-12-2018

HappyValley -- Did this answer your question? Do you need any further assistance?

ComcastShane · ‎12-12-2018

Hello, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-12-2018

Sudden increases in fees are usually at the end of a promotional/ discount period. Discounted pricing only lasts for a limited period of time and does eventually shift to Everyday Price. We offer customers an introductory discounted rate for the first 6 months, 1 year, or 2 years depending upon the offer. After the introductory period offer expires, the price does go to what we call Everyday Price or regular rate. I can assist with a review of lower-priced offers that may be available to your account. Please send me a private message and include your full name exactly as it’s listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-12-2018

I can see if I can out a promise to pay on your account. Please send me a private message verifying your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-12-2018

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-12-2018

mikojones -- Some episodes take time to post as the network releases them. Are you seeing it now?

ComcastShane · ‎12-12-2018

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-11-2018

Hello, You would want to contact Customer Security Assurance Team to have this investigated. Below I have provided their contact information. CSA Toll-Free Number: 1-888-565-4329 CSA Data Usage Escalations: 1-877-807-6581 CSA Copyright Escalations: 1-877-842-2112

ComcastShane · ‎12-11-2018

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-07-2018

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-07-2018

landers3 -- The best way to have this looked at would be to send it to our security team as pointed out from USAF_E-8_RET.

ComcastShane · ‎12-07-2018

Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-07-2018

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-07-2018

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-07-2018

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-07-2018

Hello, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-07-2018

Schotz1 -- Unfortunately, there isn't a definitive way to do this at this time. However, if you have Comcast phone, you can use Nomorobo to block unsolicited robocalls to your home. Not all get caught, but it is worth using. Go to https://www.nomorobo.com/signup and follow instructions for signing up.

ComcastShane · ‎12-07-2018

garycorbin123 -- I see ComcastAndrew was able to answer this for you. Was there anything else I can assist you with?

ComcastShane · ‎12-06-2018

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-06-2018

Hello, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-06-2018

Mr_Chris -- I can look further at this for you if you would like, or were you able to get this resolved?

ComcastShane · ‎12-06-2018

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-06-2018

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-06-2018

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-06-2018

JackMcK -- Thank you for reaching out in the Forums for your question. I see ComcastAndrew was able to answer this for you, do you need any further assistance?

ComcastShane · ‎12-05-2018

reschwager -- I see ComcastAndrew has answered your question, do you need any further assistance?

ComcastShane · ‎12-05-2018

grzymkowski23 -- Do you need any further assistance?

ComcastShane · ‎12-05-2018

msheler -- Thank you for using the Forums for your question, were you able to get this sorted out?

ComcastShane · ‎12-05-2018

Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-05-2018

Hello, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-05-2018

alanltyler -- Were you able to get this issue resolved. I would be happy to help you from here. Please send me a private message verifying your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-05-2018

I can help review and discuss the offers that are available to you. In order to do so, please send me a private message verifying your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-05-2018

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-05-2018

Speedy9 -- I'm happy to hear that Nerdburg was able to help you, was there anything else you needed assistance with?

ComcastShane · ‎12-05-2018

Hello, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-05-2018

I can help review and discuss the offers that are available to you. In order to do so, please send me a private message verifying your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-04-2018

Hello samradler and thank you for using the Forums for your question. If you have a voice remote, all you need to do is press the voice button and speak the name of the actor. If you don't have the voice remote, you would need to use the search option in the On-demand screen.

ComcastShane · ‎12-04-2018

jeanniefputnam -- Were you able to get this fixed? I would be happy to assist you further if you need it. Please send me a private message verifying your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-04-2018

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-04-2018

GatoNegro12 -- Thank you for using the Forums for your question. Was there anything else you needed assistance with?

ComcastShane · ‎12-04-2018

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-02-2018

agangopa -- I see you were assisted by RobertWy with the provided link. Do you need any further assistance?

ComcastShane · ‎12-01-2018

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎12-01-2018

abramowitz9702 -- Thak you for using the Forums for your concern, were you able to clear the tone from the information darkangelic provided?

ComcastShane · ‎12-01-2018

TheDeadHopper -- Thank you for using the Forums for your question. Were you able to get this figured out?

ComcastShane · ‎12-01-2018

lenahaslageidtt -- It would be nice to have that as an app but as ComcastAndrew mentioned, it isn't available.

ComcastShane · ‎12-01-2018

David2453 -- Were you able to get this issue fixed, do you need further help?