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About ComcastShane
since
04-20-2017
04-18-2019
ComcastShane
Official Employee
4898
Posts
152
Kudos
152
Solutions
04-13-2019
05:57 PM
I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
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04-13-2019
05:56 PM
magcw332 -- Welcome to the Xfinity Forums and thank you for your valued service. Were you able to get to the site with the provided information?
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04-13-2019
05:42 PM
1 Kudo
ozmosys -- Thank you for using the Xfinity Forums for your question. Were you able to get this taken care of from the provided information?
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04-11-2019
10:47 PM
Welcome to the Xfinity Forums and thank you for choosing us for your question. As a valued customer I understand your time and savings is valuable to you and I would like to look for a better deal for you from here. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".
... View more
04-11-2019
07:09 PM
Welcome to the Xfinity Forums and thank you for choosing us for your question. As a valued customer I understand your time and savings is valuable to you and I would like to look for a better deal for you from here. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".
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04-11-2019
06:36 PM
Stephanie099130 -- Normally the technician will call 20 to 30 minutes prior to arrival.
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04-10-2019
11:06 PM
Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
04-10-2019
11:04 PM
I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
04-10-2019
11:01 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
04-10-2019
10:58 PM
Hello, and thank you for taking the time to reach out on the Xfinity Forums with your inquiry. I completely understand wanting to save money and I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
04-06-2019
11:39 PM
Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
04-06-2019
08:18 PM
mrjferraro -- Thank you for using the Xfinity Forums for your question. Are you seeing this yet?
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04-06-2019
07:30 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
04-03-2019
06:40 PM
Hello Pabinmansr, thank you for using the Xfinity Forums for your question. Were you able to get your question answered from the information provided? Do you need any further assistance?
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04-03-2019
05:36 PM
Hello, and thank you for taking the time to reach out on the Xfinity Forums with your inquiry. I completely understand wanting to save money and I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
04-03-2019
05:30 PM
I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
04-02-2019
11:48 PM
I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
04-02-2019
11:43 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
04-02-2019
10:53 PM
Thank you Sjornot for using the Xfinity Forums for this great compliment. We are happy to hear you had a great experience. If you need any further help going forward please reach out to us, we are always here to assist.
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04-02-2019
10:47 PM
Hello Xena2399, thank you for using the Xfinity Forums for your question. Were you able to get this taken care of?
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03-30-2019
07:19 PM
joshuajedd11 -- Thank you again for using the Xfinity Forums for help with your email issue and I'm happy I was able to get it fixed for you. If you need any further help going forward please reach out to us, we are always here to assist.
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03-30-2019
06:25 PM
Hello, and thank you for taking the time to reach out on the Xfinity Forums with your inquiry. I completely understand wanting to save money and I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-27-2019
12:05 AM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-27-2019
11:58 PM
Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-27-2019
11:27 PM
Welcome to the Xfinity Forums and thank you for choosing us for your question. As a valued customer I understand your time and savings is valuable to you and I would like to look for a better deal for you from here. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".
... View more
03-27-2019
11:24 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-27-2019
05:41 PM
I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-26-2019
10:18 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-22-2019
04:53 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-21-2019
12:51 AM
Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-21-2019
11:44 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-21-2019
11:31 PM
LouMeyer -- Were you able to get the information you were asking for in the link provided?
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03-21-2019
11:25 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-21-2019
11:21 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-21-2019
11:16 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-21-2019
11:15 PM
Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-21-2019
11:09 PM
I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-21-2019
10:03 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-20-2019
11:40 PM
Hello Jan_444,
Unfortunately, streaming devices would need to be "in home" to use this function.
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03-20-2019
11:32 PM
I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-16-2019
09:12 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-16-2019
08:52 PM
Hello, and thank you for taking the time to reach out on the Xfinity Forums with your inquiry. I completely understand wanting to save money and I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-15-2019
12:03 AM
Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-15-2019
11:56 PM
I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-15-2019
09:25 PM
I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-15-2019
09:23 PM
Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
... View more
03-15-2019
08:17 PM
wascocat -- Thank you for reaching out on the Xfinity Forums, were you able to add another email user with the information Again provided?
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