About ComcastShane

ComcastShane · ‎02-15-2019

Welcome to the Xfinity Forums and thank you for choosing us for your question. As a valued customer I understand your time and savings is valuable to you and I would like to look for a better deal for you from here. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-15-2019

Thank you for using the Xfinity Forums for your concern. I understand the importance of saving money and I would like to look for any available promotions for you. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-15-2019

york1129 -- Thank you again for reaching out to us with your inquiry and I am happy I was able to help you get a better deal. If you need any further help going forward please reach out to us, we are always here to assist.

ComcastShane · ‎02-15-2019

cablepdx -- Thank you for using the Xfinity Forums to get a better deal and I am delighted I was able to help you. Please, if you need any further assistance in the future, let us know. We are always here to help our customers enjoy their services and save money. Good day

ComcastShane · ‎02-15-2019

Thank you and I apologize for the delay. And am I also speaking with the account holder now?

ComcastShane · ‎02-15-2019

krivbas -- I'm sorry you feel this way. I would like to see if I can make this right for you if you would like. Please let me know if I can assist you.

ComcastShane · ‎02-14-2019

diggsbarbaraG -- I understand your frustrations and I would like to see what I can find for you for a better deal. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-14-2019

mictodd73 -- Welcome to the Xfinity Forums. I'm sorry to hear you had some past poor experiences and I completely understand your frustrations as issues like this should never happen. I would be happy to help you further from here if you would like. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-14-2019

sfleetwood1-- Thank you for using the Xfinity Forums to get a better deal and it was my pleasure to help you get a better rate. If you need any further help going forward please reach out to us, we are always here to assist.

ComcastShane · ‎02-14-2019

Hello pateljating -- Thank you for reaching out to us here on the forums and I apologize for the bad experience you had. I understand how this can be frustrating from a bad experience and I would like to make this right for you. Would you mind providing me your full name on your account exactly the way it shows on your statement in a private message? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-14-2019

093ahendershott -- Thank you for using the Xfinity Forums for your question. It's sad to hear you leave Xfinity and if there is anything I can do to assist you, please let me know.

ComcastShane · ‎02-14-2019

Absolutely Micmann, I can certainly check your account for any available promotions we have to offer. Thank you for reaching out to us for help, can you verify your full name on your account as it shows on your billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-14-2019

Thank you jjplace7, and welcome to the Xfinity Forums. We would love to keep you as a valued customer and thank you for your years of service with us. I would really like to look at your account and find a great deal for you if you don't mind. Can you shoot me your full name on your account as it shows on your billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-14-2019

sfleetwood1, First of all, thank you for being our valued Xfinity customer. We are grateful for the pleasure of your business for 15 years. I apologize for the latest experience you had and I would like to make it right for you from here. I'm sure I can find a better deal for you if you would like. Would you mind private messaging me with your full name on your account as you see it on your billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-14-2019

Hello ItMightWork, Welcome to the Xfinity Forums and I think you will be pleasantly surprised that I will be able to assist you from here. I apologize for any past inconveniences and frustrations, I won't have you jumping through hoops or add any stress for you, nor will this be demeaning. I'll make it as smooth as you deserve for being a valued customer. If you don't mind, I would be happy to look for any promotions that we may have to help get you a better rate. Can you private message me your full name on your account as it shows on your billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-14-2019

york1129 -- Thank you for using the Xfinity Forums for your concern and I understand how important it is to save money. It would be my pleasure to see if there are any deals to offer you. Can you private message me with your full name on your account exactly as it shows on your billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-14-2019

Welcome, TeaJay1 Coming to the Xfinity Forums is definitely a great way to see if there are any available promotions. And, I would be delighted to check your account from here to get you a better deal. If you don't mind, can you private message me your full name exactly as it shows on your billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-13-2019

Hello B_tender, Thank you for reaching out to us on the Xfinity Forums and you definitely came to the right place for assistance. I completely understand where you are coming from as I've been in that same situation before and I know how frustrating it is. I would love to assist you further to get this charge looked at if you don't mind, can you give me the full name on your account exactly as it shows on your billing statement? Also, to whom do I have the pleasure of speaking with? Please send me a private message. To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-13-2019

Hello Angmar6824, I understand how this can be frustrating to you and I would like to check your account for a better rate. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-13-2019

joshuajedd11 -- Thank you for reaching out with your concern. I apologize for the inconvenience from this email issue, and I would like to fix this for you from here. I would like to look at your two accounts from here. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-13-2019

Hello Frankjr1, and thank you for reaching out on the Xfinity Forums to lower your bill. It would be my pleasure to check for any promotions for you to help lower your bill. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-13-2019

Abc18 -- Welcome to the Xfinity Forums. I understand the frustration this can cause, I would like the chance to make your experience better for you. I know how it is to like to get the best bang for your buck. With that said, I would like to look at your account from here if you don't mind, can you private message me and provide your full name on your account? And can you provide your name to whom I have the pleasure of speaking with?

ComcastShane · ‎02-13-2019

Hello, and thank you for using the Xfinity Forums for a better deal. I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-13-2019

Hello, and thank you for taking the time to reach out on the Xfinity Forums with your inquiry. I completely understand wanting to save money and I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-10-2019

Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-10-2019

Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-09-2019

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-09-2019

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-09-2019

Thank you for reaching out to us on the Xfinity forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-09-2019

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-09-2019

I can help review and discuss the offers that are available to you. In order to do so, please send me a private message verifying your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-09-2019

Welcome to the Xfinity Forums and thank you for choosing us for your question. As a valued customer I understand your time and savings is valuable to you and I would like to look for a better deal for you from here. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-09-2019

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-08-2019

DAVIDVANZANDT -- Thank you for choosing the Xfinity Forums for your question. Were you able to swap your box out?

ComcastShane · ‎02-08-2019

Johnjuro -- Thank you for reaching out on the Xfinity Forums with your question. Were you able to get this resolved?

ComcastShane · ‎02-08-2019

Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-08-2019

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-08-2019

Hello, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-08-2019

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-08-2019

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-08-2019

Thank you for using the Xfinity Forums for your concern. I understand the importance of saving money and I would like to look for any available promotions for you. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-08-2019

brh500 -- Thank you for using the Xfinity Forums to get a better rate and I am pleased I was able to do this for you. If you need any further help going forward please reach out to us, we are always here to assist.

ComcastShane · ‎02-08-2019

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-07-2019

Thank you for using the Xfinity Forums for your concern. I understand the importance of saving money and I would like to look for any available promotions for you. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-07-2019

Edited

ComcastShane · ‎02-07-2019

Hello, and thank you for taking the time to reach out on the Xfinity Forums with your inquiry. I completely understand wanting to save money and I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-07-2019

Welcome to the Xfinity Forums and thank you for choosing us for your question. As a valued customer I understand your time and savings is valuable to you and I would like to look for a better deal for you from here. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

ComcastShane · ‎02-07-2019

Kaylee10 -- Thank you again for reaching out to us to get a better promotion and I am happy I was able to resolve this for you. If you need any further help going forward please reach out to us, we are always here to assist.

ComcastShane · ‎02-07-2019

Thank you for providing this for me, can I also ask who I am speaking with right now?

ComcastShane · ‎02-07-2019

jane518 -- Thank you for reaching out to us on the Xfinity Forums and I am happy you were able to get a better rate. If you need any further help going forward please reach out to us, we are always here to assist.