We have been getting that error since 5am in New Haven County in CT. My husband tried multiple times to unplug and reconnect as suggested without any success. I called to try and have my box reset but wasn't given that option. I am recovering from surgery and cannot get on my hands and knees to play with the cable box. I cannot access my DVR or anything. Please fix this. It's going on 3.5 hours that we know about.
... View more