I have been working with support via email and have had to luck. I can't get Peacock Premium even though I have a Flex box.
I have Xfinity Internet with Flex Services.
I have a Flex box.
I have signed into the Peacock app on my Flex box with my primary email address.
It only shows that I have Peacock Free.
I have signed into http://peacocktv.com/account with the same email address. It still shows as Peacock Free.
When I try to link to my Xfinity account I get an error.
Whenever I navigate away from the Peacock app on my Flex box, I have to sign in each time. It also shows me signed in as "unauthenticated".
P.S. I have also tried all of this with my Comcast.net email address. Same issues.
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