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since
01-30-2017
09-21-2018
Jtrad4
Frequent Visitor
16
Posts
1
Kudos
0
Solutions
09-17-2018
03:19 PM
Good Afternoon ComcastAlly,
Today I received a call from a local number and was asked questions about my credit cards. When I asked who was calling the woman on the other end began asking more quesitons. When I failed to answer she said "That's why your d--- little", and hung up. Why do I have to endure personal insults now? Comcast needs to do more to stop these.
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09-09-2018
03:24 PM
Thank you for the reply. I appreciate your help but that is why I posted the illegal caller’s quote. He says that the providers need to do more to stop it but the providers are saying they can’t. Someone is not being transparent and truthful.
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09-09-2018
02:40 PM
Thank you for the reply. I have already contacted them and I was told that there was nothing they could do. I told them that I didn’t believe it but nonetheless the representative told me it was true. I appreciate you trying to help me though.
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09-05-2018
10:37 PM
Don't expect any help from Comcast. All they told me was that they are not able to help.
@SivaBud wrote:
I am having same issue!
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09-05-2018
10:34 PM
I have more information that I gathered from the Senate Commerce Committee hearing on the prosecution of a large call spoofer, Adrian Abramovich. He said, “Clearly regulation needs to address the carriers and providers and require the major carriers to detect robocalls activity,” Abramovich said in testimony submitted in advance to the Senate Commerce Committee. Even the criminals acknowledge that Comcast and other serive providers are not doing their jobs to block robocalls and spoofed number calls.
What say you Comcast? Are you lying to your customers?
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08-31-2018
12:05 AM
Tonight we called in to report an issue with our television service. The respresentative told us it was a problem with our signal and someone would need to come to check it out. After verifying that all the other televisions were working correctly, we called back to report that. The customer service associate was very short with here answers and rude. When this was pointed out she continued to be nasty and disrespectful. She challenged my wife on what she reported and stated that she "axed" her something. When we asked to speak to a manager, a supervisor came onto the line and tried to reprimand my wife for her attitude. She asked to speak to someone else and was told that the only way that was going to happen was to hang up and call back. When it was said that our money pays their salary it was rebuked and she said that we don't pay nothing for her. During this whole conversation there was a group of other people in the background talking loudly about Cardi B and her antics. Very poor customer service.
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07-16-2018
08:32 PM
My anonymous call rejection is, and has been activated for some time. These calls show a number but the number is a spoofed number belonging to someone else.
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06-29-2018
02:33 AM
Since my last question got kicked off for circumventing language filters I will try again.
Why is Comcast not blocking spoofed calls to my house? I am enrolled in Nomorobo and on the Do Not Call list. Comcast is the one charging me for phone service that is not performing acceptably. They are aware that customers are being harrassed and they have the power to stop it. They choose not to so they are an accomplice to a crime.
Can anyone help me stop these calls?
Maybe the language cops should answer more and worry about blank spaces less.
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10-04-2017
02:19 AM
I tried to send you a private message but the form won't allow me to input any information.
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07-18-2017
07:19 AM
Thank you for the reply. If you can find a way for me to get CMT, not lose any channels and not cost me any more money, have at it.
Jack
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07-11-2017
10:30 AM
1 Kudo
Sounds like just another way to get more money out of the subscribers. What a deal!....for them.
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07-10-2017
02:55 PM
I recently opted out of the Sports Package because football season was over. Last night I find out that CMT is on the Sports Package. Why? Is CMT really a sports channel?
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