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About Nobbynoodle
since
01-07-2017
09-12-2019
Nobbynoodle
Frequent Visitor
9
Posts
3
Kudos
0
Solutions
08-25-2018
08:56 AM
Thank you. I tried everything and nothing works. It is very frustrating. I called comcast and they said it won't work no matter what. I get it to the point everything works, except the power button. The only thing that happens when I hit the power button is it turns off the sound bar. I returned my first sound bar and bought vizio since that was one of the brands listed on the screen when it said to set up a sound bar. I am frustrated since I managed to set my neighbor's up, no problem. Is there a brand I would have better luck with?
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08-24-2018
05:39 PM
I am on my second sound bar. I totally gave up on my first one. I can not get the remote to pair with the sound bar properly. This one is a Vizio which is listed when the prompts ask if you want to set up a sound bar. I now have to use the sound bar's remote to control the volume. Using two remotes is not what we want to do.
Are there codes or suggestions that will possibly work to get my sound bar to work with my comcast remote? I have a Vizio SB362An-F6. My tv is a Sceptre. I am trying to save my sanity and my marriage!
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08-10-2018
09:15 PM
I recently bought a Sceptre tv. Love the tv, hate the speakers. I purchased a Sceptre sound bar. It sounds great, but I can’t pair it to the Comcast remote, xr11. Sceptre does not show up as a model to choose from. I called Comcast, they said call Sceptre. Sceptre said to call Comcast. My husband refuses to have to use two remotes. Any suggestions are greatly appreciated.
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08-20-2017
08:03 AM
I sent an email voicing my concern and disappointment. I received a note from Natalie saying she sent documentation to clarify what was goind on. I never received it. When I replied, I received a note from Marika. She apologised for me not getting the documentation. Of course, no documentation about anything was received. It was a short email. In part, this is the email:
Thank you for authenticating your account. My name is Marika and I am with the office of Tom Karinshak. I will be assisting you today, Natalie is out of the office. I do apologize we have no intention on bringing back the function of the B button at this time and that you did not receive the document Natalie sent you.
The other senetence in the email was a link to how to use the X1 platform.
SMH
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08-18-2017
04:38 PM
I sent a message to Mr. Karinshak. Thank you for posting the link. The last thing I want to do is spend forever on the phone with comcast. I hope our complaints make a difference. I really do not understand why they would remove a function and not even have something else in place! It is a very dumb customer support move.
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08-15-2017
07:52 PM
1 Kudo
What can we do to officially let comcast know about getting the B button feature back. It was beyond dumb not leaving it alone until it has to change. I really would like the feature, that I used a lot when looking at the guide, retored. Thank goodness I found this board before I started messing with the settings on the remote. I feel for others that wasted a lot of their time.
I really would like to know how we can complain officially.....such as an email address or phone number....
thanks!
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06-17-2017
09:55 AM
I some how managed to find a channel lineup for my area that listed the channels. It listed the SD channel with the HD channel next to it. This was wonderful. It printed pretty small, on two pages. Of course my husband dumped a soda on it and I am not able to find it again. Everything I find prints each channel separately. It is so nice seeing the HD channel next to the SD channel. Can anyone help me find this particular page again?
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