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About norstar
since
12-21-2016
11-10-2018
norstar
Contributor
37
Posts
2
Kudos
1
Solution
11-10-2018
10:18 AM
Several of us have noted the rules and features we’ve lost when the web portal was “replaced” with the mobile app. We’ve asked several times when the web app will match what is available in the app and no answer. We’ve asked about Stringify integration (an app you bought) and nothing. I’ve invested a few hundred dollars in surrounding tech (lutron caseta) only to be told things like “oh, the motion detector turning on a light rule doesn’t work with our partner devices” There’s a lot of us who want XFINITY home to succeed and see its potential. Other products like Nest and SmartThings have forums where people involved in the product roadmap actually engage with customers. While I’ve appreciated the troubleshooting help offered by this forum, I keep feeling like there isn’t a long term plan for the service. I’d love to be proven wrong because I talk about the service a lot of friends.
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11-03-2018
10:28 PM
It feels like XFINITY has just settled at selling a basic security system. It feels like any new rules or features are largely abandoned. Should we just call it XFINITY Security and be done with it?
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05-23-2018
03:06 PM
Does Xfinity sell the water leak sensors anymore? I can't find them online.
Also, I see a smoke detector, but not a carbon monoxide detector. Is there/will there be an option?
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05-23-2018
03:05 PM
willie we'll find out together. I've got the same setup.
-Jeremy
@willie_mctell wrote:
Just got off the phone with Comcast. At least in theory the new modem should work with the security system without need for a tech. My current modem is a TG1682G. Should be getting the new one in a few days. I'll find out. <g>
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05-23-2018
01:55 PM
I got the same offer. My speeds will be exceeding 400.
Given that will I be able to self install or will I need a tech? I have an ARRIS TG1682G and am getting the xFi Wireless Gateway. Want to make sure to not mess up my weekend.
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05-23-2018
01:33 PM
1 Kudo
Comcast acquired Strignify (like IFTTT) back last year and recently launched some basic integration with xFI xfinity wifi services.
https://techcrunch.com/2018/04/09/stringify-relaunches-to-automate-the-comcast-smart-home/
At this point, I don't see any XFINITY home integration - just basic integration to the TV box (send a notification) and xFI (pause, unpause the wifi). Any updates when it will be integrated with Xfinity Home?
On a related note, I'm guessing this will be Comcast's alternative to providing an IFTTT or SmartThings integration.
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04-05-2018
08:08 PM
I did get an answer from Comcast. It turns out that because my lights are Lutron Caseta, they aren’t supported by the rule yet where the motion detector turns on the light.
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03-17-2018
01:12 PM
Latest version of the app. Exact same phone.
Is your motion detector one that XFINITY installed or one that came with an existing wired system that XFINITY took over?
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03-14-2018
01:05 AM
In another thread, it said this rule has been released. When I see the new organization: rules, scenes, notifications, The trigger a light from the motion detector rule is not there
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03-14-2018
01:02 AM
I'm still not seeing the rule in the Xfinity app. I have the latest version on iPhone
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02-27-2018
08:23 AM
Thanks Tina. Ignore my question on another thread. Will watch for an update.
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02-27-2018
08:21 AM
(edited) I just saw on another thread that the "trigger lights based on motion" rule template is about two weeks out.
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02-25-2018
12:57 PM
I don't see the motion -> light rule template on my iPhone app either. Just had the AppStore check for updates and I have the latest version. XFINITY took over my wired system. Is there an issue where the rule is only available for XFINITY wireless motion detectors?
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02-11-2018
12:53 AM
I have not seen a rule in the app yet, just the notify if motion. XFINITY didn't quite meet their goal of replicating all the rules in the app before they shut down the old web portal
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02-11-2018
12:50 AM
Yep. It's working now. Are we going to get the ability to trigger a light based on motion detector soon?
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02-06-2018
11:32 AM
With the newest version of the XFINITY Home app, I tried to add a rule to be notified based on a motion in a motion detector. I get an error "Sorry, ran into trouble loading rules" and the try again button results in the same error. Does it make a difference that XFINITY home took over my existing wired security system, or should that not make a difference.
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11-21-2017
02:00 PM
Hi Comcast Tina,
Since the rules in the XFINITY app are so poor (have not been updated for almost a year), I'd like to be able to get any events the xfinity system sees (door open/close, water, motion detection, system armed/disarmed, lights, etc). Honestly, if all XFINITY provided was an outbound event stream (no need to reach in through xfinity to do things) that would be a good start.
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09-09-2017
06:52 PM
It's sort of frustrating the the online portal and app have different rules
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09-09-2017
06:49 PM
The thing is, before XFINITY Home was more broadly rolled out, I thought there was integration with IFTTT
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