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since
11-07-2016
06-12-2018
TDKttess
Contributor
26
Posts
6
Kudos
0
Solutions
06-04-2018
10:05 AM
How easy is it to move my services when I change my address? Will a technician come out and set everything up for me? I had to have a tech come out when I first got the services because I know nothing of how to set them up. I have the triple play...cable, phone, and internet.
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03-21-2018
01:45 PM
You don’t get picture in picture. Comcast/Xfinity thought it would be a good idea to take that away from us. It wasn’t a good idea. It was a very very bad idea.
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02-13-2018
08:05 PM
Am I supposed to put a dash in between the digits? If so, I don’t know how to do that. If not, it just takes me to another channel.
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02-13-2018
06:13 PM
That did not work. Pressing 0500 after pressing the exit button three times just asks me if I want to go to that channel. And I pulled up a recording afterwards and it still skips
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02-08-2018
12:38 PM
It says "DVR" and it is definitely a DVR recording as opposed to a cloud dvr recording. And I paid closer attention and it is skipping exactly 30 seconds forward.
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02-07-2018
09:24 AM
I've noticed lately on most recorded shows when I use the fast forward feature at level three, the video skips at 20 second intervals instead of just fast forwarding through the recorded programming. Is this is a software glitch? It is very annoying because, although I want to fast forward through the commercials, I still like to see them for upcoming shows I may want to record. Also, when the commercials finish, I am about 15 to 20 seconds back into my show and so I have to go back 15 to 20 seconds.
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09-09-2017
11:24 AM
Try @Comcastcares on Twitter. They claim to care but I don't believe them anymore.
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08-16-2017
05:52 PM
1 Kudo
I received much the same BS answer after writing to this Tom character. I had also asked if my bill will go down now so I was told absolutely not. No price reduction even though we've taken away this service. Ridiculous.
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08-11-2017
04:50 PM
1 Kudo
I tweeted @comcastcares and they did respond that they'll pass along the message. That is a much better idea then this forum because they obviously are not responding well to the comments posted here.
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08-05-2017
04:51 PM
2 Kudos
That's quite sad that Comcast thinks the users don't use that feature. It was a great feature and I hope this decision is reversed!!!
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