About NeerajNiranjan

Believe me its just the xfinity mobile service nit the phone issue. I changed my phone 2 times but no luck with that. Finally changed the carrier and now I have no issue with the same iPhoneX ... View more

ComcastElla you just lost a loyal customer... after complaining so many times, ticket were closed without even getting a confirmation from me and when mentioned the same I was told that you guys tried to reach me but I didn't pickup the call so closed the ticket. What the heck.. I picked up the phone but then it failed (that's the problem I'm having) and you never try to call me again to have the confirmation... even one time one of your intelligent customer representative while on call disconnected my service and I lost my number and call got dropped. I couldn't make any call as the number was not on service (thanks to your team). Later I had to call them from my wife's AT&T number to get my number and service back... then I decided to switch carrier and man I made the correct choice, I'm now very happy with the same iPhone X phone.. never had any issues after that..   ... View more

Thanks mcg82 for sharing this information. I really hope they do something else gonna loose lots of customers. ... View more

I have iphone X directly from Xfinity and am facing the same issue. I just called the helpdesk and was told to dial ### and then hit dial button when I face call drop or call failure message. They will call me again in 2 days to see if I faced the issue again. They would get in touch with Verizon Wireless network team if I see any issue from now until Saturday.   Will keep you guys posted. ... View more