I'm in the southern Massachusetts area and I noticed that when I first used to check my data usage it said that it was currently not being enforced or that it was currently suspended. However, I went to go and check tonight, I just started watching the Big Brother Live Feeds and that apparently uses up a lot of data, and I noticed that it did NOT say that the data cap was currently suspended.
I started a chat with a Comcast worker and they told me that my area, after me providing my address to them, currently had a suspended data cap and that I would not get charged if I went over my limit but that I WOULD be contacted if the usage was 'excessive.'
So my question: Is this true? Will I actually NOT be charged if I go over my 250 GB cap even though I don't see any sign of it saying suspended?
Follow up question: If I shouldn't get charged what should I do if I do end up getting charged?
I just want to be able to stream a few live feed sessions and maybe sign up for Netflix? There are so many commercials for the Xfinity TV app and I really want to try it out but I know that as soon as I watch about five episodes I'll have used half of my supposed cap.
Any help would be great.
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