Hi - I am a long time DTV user who has converted to X1 and there are a couple of critical features that DTV has had for years that I cannot find any way to do on X1. I'm hoping this is the official way to put them in as a feature request, or have someone who knows the platform better tell me how to do them!
Enable the use of dual tuners on a single X1 receiver.
i.e. On DTV Genie and Tivo, from any receiver you can click the down arrow twice and it switches to a 2nd tuner (if available). This allows you to pause one program, double click the down button to a 2nd tuner, change to another program, then pause, and click the down arrow to return to the first tuner where you left off.
Allow the guide to be configured to not show 3 hours
I dont care what is on every channel 2-3 hours ahead of where I'm at, and because it goes out so far, the description of what's on each channel is cut off. It would be ideal to have 60-90 minutes in the guide, with more space to show what's playing now
Allow for custom sorting in a custom guide. I am not used to the Xfinity channel lineup, but it seems very odd to me that HBO is in 3 different channel areas, Disney is in different areas, etc. Other services have all news channels grouped together, all movie channels grouped together, all sports channels grouped together, etc. I dont care about the channel number order, I would prefer it sort them based on type of channel and the "family" they are in (i.e. all HBO together, all ESPN together, etc).
There are several very awesome things that are new to me with X1 like the Cloud DVR and the streaming to local devices (computer, tablet, etc) This technology is FAR superior to what I have had in the past. I also love the voice remote, high availability of On Demand content, as well as other things.
Thanks for your help and support!
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