I swapped out my DPC3939 gateway for the Cisco 3941 so that I could start using the xFi app. I have called Comcast 4 or 5 times in the last few days and no one is able to solve my problem. After I launch the app on my phone and enter my wifi info and submit it, about 5 minutes later it keeps telling me that it cannot find my gateway. When I enter the app on my DVR or try to set up xFi online, it keeps telling me that I need to upgrade my equipment. I just swapped the gateway out yesterday - am I supposed to wait for the billing to catch up? Thank you for any suggestions.
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