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About Imreallymad
since
08-11-2016
02-03-2018
Imreallymad
Frequent Visitor
17
Posts
2
Kudos
0
Solutions
02-03-2018
05:42 AM
No, You need a new service provider. Comcast has made the business decision to stop licensing Rovi patents and litigate instead. And we their customers are the victims who suffer. I had no plans to leave Comcast, until this...
Regardless the underlying legality of the patent in question, not relicensing it was a boneheaded business decision IMO. Apparently Comcast decided the churn from lost customers will be less then the cost of licensing the patents.
Remotely setting recordings and deleting them was a novelty feature. Very few actually used the feature, it's true. Comcast said so in a press release! Apparently most customers still prefer to sit down in front of their TV and program their DVR with the remote like it's 1998.
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01-31-2018
03:31 AM
I wholeheartedly agree ! It's been over 6 months since last raising this issue and Comcast still can't solve the problem, so clearly the problem must lie with Android, and Google/Alphabet are to blame! It's unfortunate that Comcast gets the blame in these situations, Don't you agree?
BTW the last fix is worse then before. Before the channels were simply letter AND pillar boxed but retained the correct aspect ratio (you could even play with accessibility features to zoom it to fullscreen). Now however they are pillar boxed, but stretched to the top and bottom of the screen for a completely distorted aspect ratio. It's Comcastic! :)
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05-10-2017
08:28 PM
The problem has persisted for many months, clearly Comcast doesn't care enough to address it in a timely manner. No surprise, really. It's Comcast. Maybe a future app update will finally fix it? I've given up any hope of that happening. I simply don't watch those channels via the app anymore as it's really annoying to be constantly reminded by a squished picture that this is what I am paying $150/month for.
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09-09-2016
01:30 AM
2 Kudos
@RobertWy " Just curious - did you google "comcast roku"?"
Yes, i did. Have you? Because the very first two links are Comcast and Roku press releases dated April 20th 2016 and titled...
"Comcast and Roku bring Xfinity TV Partner App to Roku TVs and Roku Streaming Players" (Comcast)
"Comcast to bring their Xfinity TV Partner App to the Roku platform" (Roku)
And when you read the comments on the Roku blog page, people are still leaving comments now, 4+ months later in September asking when is the app going to be released. THANKS COMCAST! /s
STILL WAITING.
Not holding my breath because... Comcast.
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08-24-2016
03:14 PM
Nope, i've rebooted and the Xfinity TV website portal tv.xfinity.com is still only showing TV GO channels over my home network. Just a FYI, i don't use the web portal for live TV very often.
My main concern was with the android app and it's back to showing my full channel lineup for the time being.
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08-24-2016
02:56 PM
Sorry, this problem is NOT solved. I accidently clicked the "choose this solution" link not realizing what it was.
Anyway my full channel lineup is suddenly available again on my 2 devices running the Android app. As briefly happened this morning after the problem started, only to have them disappear again until now.
However the Xfinity TV website portal (https://tv.xfinity.com/) is still only showing TV GO channels. Maybe a reboot is required...? ¯\_(ツ)_/¯
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08-24-2016
02:38 PM
As i mentioned above this is also occuring with the Xfinity website portal (https://tv.xfinity.com/) so it is not just an app issue, but a general streaming issue. I can't view my full channel lineup live via streaming by any means from within my own home network (beside TV Go channels). This includes 2 android devices w/ Xfinity TV app and a Win8.1/Chrome tablet using the website portal. It's as if a "TV GO" filter is in place but all channel guide filters are off.
Just thought i'd add that as ComcastAndrew moved this from the X1 forum to the "TV App & TV Go App" forum without any comment to the issue at hand. Which is a complete lack of ability to stream my full channel lineup by any means, from within my own home network.
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08-24-2016
01:25 PM
As of this morning the Xfinity TV android app, across multiple devices, and the new "black style" website portal only allows me to see and view TV Go channels for live viewing on my home network. At first a device reboot seemed to fix it as my full channel lineup was once again available for viewing. Not so anymore. As of right now the problem persists across my GS3, Nexus 7 and the website TV/DVR portal using Win8.1/Chrome. The only live channels available are TV GO. I can still review my DVR recordings and watch them without issue. Account is paid up and in good standing and my X1 DVR still works and I can view my channel lineup on my TV. This is occuring in the SWFL Cape Coral market and appears to be a problem with Comcast on their backend. Unfortunately i do all my live viewing via streaming devices, as the DVR/TV is in my elderly fathers bedroom. So i'm SOL with nothing besides TV Go channels to watch live. I'm a work at home caregiver and rely on the app for all my viewing, as i can carry my tablet around the house as i'm working, doing chores, going to the can etc. without missing anything.
And no, before Captain Obvious asks if I'm using the Xfinity TV app and not the TV GO app by mistake, of course i'm using the correct app. I just don't get my full live channel lineup with it anymore. ¯\_(ツ)_/¯
The problem began this morning 8/24. Anyone else seeing this too?
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