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About MissDawn1
since
05-10-2016
11-08-2019
MissDawn1
Contributor
40
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2
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0
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11-08-2019
07:40 AM
It's a temporary fix. I've had different 3 boxes, rebooted many times, it still happens here and there. It's an Xfinity issue along with other issues that happen here and there. I gave up, someday it might get permanently fixed.
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09-02-2019
02:06 PM
My call into Xfinity yesterday got my main box working again. Problems with the box off and on for months, having to reboot, refresh all the time. I didn't realize after hanging up that my remote wouldn't program my TV and my 2nd box wasn't working at all. Saving another long process of calling again I just went and replaced the main box. The setup ended at "This device needs to be activated before we can continue". I called in yet AGAIN but they couldn't get it working and now waiting over 3 hours for a tech to call me back.
Frustrating! Seriously thinking of switching!
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05-30-2019
08:34 AM
This has been happening to me also, have to reboot almost daily now. Power on in the am, seems to be fine then I use the remote, nothing works and it blinks green then red although the volume works. Have to reboot, sometimes it works sometimes I have to do it again. Doing my second reboot as I'm typing this. This is a new box I had to switch out to because of a different issue a few months ago, live TV wouldn't pause which still happens! Getting so tired of all the issues I've been having for the $200+/month I pay 😠
2nd reboot did nothing, trying the unplug reboot
Nope, let's now try system refresh
Worked for now!
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04-20-2019
12:06 PM
@Rustyben
@Rustyben wrote:
@MissDawn1 wrote:
@Rustyben Same problem here, won't pause live TV, model PX022ANM, this is a replacement box I've had a few weeks, the last one had the same problem and it worked fine for years. There's no difference from the old box to the new box, same issue. This pause/rewind problem has been intermittent for months now.
that xg2 does have the pause function. view an on-demand and pause. does that work? (it sounds like your memory card is not working).
Yes, pause and rewind works on demand.
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04-20-2019
07:51 AM
@Rustyben Same problem here, won't pause live TV, model PX022ANM, this is a replacement box I've had a few weeks, the last one had the same problem and it worked fine for years. There's no difference from the old box to the new box, same issue. This pause/rewind problem has been intermittent for months now.
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04-14-2019
09:13 AM
I have the XR15 now, I did have the XR11, it did it with both. If you reboot it's good for awhile, new box, old box, new remote, old remote, can't pause live TV, reboot, fine for a few days. It's been happening for months now.
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04-14-2019
08:15 AM
It's not the remote, received a new remote when I exchanged the box, still does it
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04-14-2019
07:07 AM
Yes restarting your box fixes it... temporarily 😠 and don't bother getting a new box, same thing happens 😠
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