I am getting an error code vod-07023 when I press the xfinity button go to saved than purchases I have contacted tech support many times for this I had a service call with a tech his name was Jeremy he was at my house on Saturday 4/29 for about an hour and a half what he did was check all my connections in my home outside my house and at the pool there was no issue he even changed my box still no fix so he begins to sit my my couch and call his superior to further troubleshooting that issue for about 45 minutes at the end of his call her comes to the conclusion that whatever is causing the issue iso not at my house or from the pool to my house so he tells me it must me will the on demand server I also was sent a self install kit with 2 new boxes this was on 5/11 I also had the same tech out 5/17 for the 2nd time I have a total of 18 tickets for this issue so far the tickets numbers are CR698943919 CR699772863 041771778 CR700902374 CR700865685 SI020148255 2938454 SM001525532 CR702399620 ER041771778 CR702675765 ESL02946751 CR703614077 #170511-000149 CR704871548 CR704872801 CR707867024 ESL02962797 issue started on Monday 4/24 it would be greatly appreciated if someone could fix this ASAP it has been going on for over a month now if you have any questions or need more information on the issue please contact me thanks sincerely kyle Puckett
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