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About neveralull
since
03-21-2016
08-22-2019
neveralull
Regular Visitor
9
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08-22-2019
09:40 PM
I tried that, but it doesn't work. A comcast technition came out. He said they have no way to diagnose XPods. He had Comcast reprovision my gateway, and then I was able to bring all the Pods back online one at a time. The Pods worked for one day. Now they are all offline again, and there is nothing I can do to repair it. If this can't be resolved, then I have no choice but to permanently cancel my Comcast account. It's worthless to me now.
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08-16-2019
11:46 PM
My XPods have been offline for over 12 hours. No troubleshooting or rebooting or resetting has worked. Spent an hour with Comcast technical support - and they couldn't find anything. They said to return the Pods to the store and have them test them. That's stupid. Something changed today. I don't know what else this means, but my device list shows 10 Sagemcom devices that are unconnected. What are those? One user on this forum said he took all his PODs offline, reset his gateway, and re-added all the PODs as new devices, and had to do a new setup and name them all over again. That's stupid, I don't want to do that. Why don't my XPods work anymore starting today?
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08-16-2019
11:37 PM
I've had 6 XPods, and they worked OK for a year (except that they go offline and back on several times a day). Today, they went offline for 12 hours, and are still offline. No trouble shooting works, and Comcast phone support was no help at all. What's going on?
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08-16-2019
11:35 PM
I have 10 Sagemcom devices that suddenly appeared. They all say Not Connected, unassigned. Also an Inventec device appeared. I have 6 Xfinity PODs. They all lost connection today, and after trying for 12 hours to reconnect - nothing works. Called Xfinity, and after an hour of help, they couldn't get the PODs to connect either. They've been working for a year. Why suddenly don't my PODs work anymore?
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