I am happy to have received a communication from Xfinity that the engineers ran a recovery on my email account. However, after the engineers ran a recovery, I am still missing 4 years worth of emails (2017-2020). I need to know what happened, so that I can better protect myself moving forward. Was this a hack? Was this a glitch in Xfinity email service? All that I know at this point is that I am missing hundreds of important email, and I did not delete them.
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