Did you get this straightened out? They have now raised the credit to 5.00 as per their latest billing updated prices December 2019. I received my Jan. bill, but the updated credit was not applied. All the broadcast and sports fee increases were applied, of course. When I called the rep and the supervisor both said that they stopped that credit several years ago. I directed them to page 5 of my billing notice. Neither had any explanation. How can I get this resolved?
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