This has been an ongoing problem and used the chat service the last time. They reset it from there end and it did not fix the problem.
Every morning when I turn on the main tv, with the X1 anyroom DVR PX013ANC I have to enter the account number, phone number and reset the remote. At one point last week, it reset itself and it lasted about 3 days. What happens is we lose the recorded shows from the DVR and even though they are in the cloud they do not reappear in the DVR.
Please advise as soon as possible.
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