About JayOLR

JayOLR · ‎07-28-2020

On behalf of the many of us experiencing this super annoying problem, official acknowledgement of this it by Xfinity would be greatly appreciated. A few months ago (perhaps around May?), SD programs on the X1 Netflix app started playing SD shows as 16:9 stretch instead of 4:3 pillarbox. I have tried everything people have suggested on forums, but I can’t make it stop doing it. It happens on all 4 TVs in my house across three different X1 boxes, so it is not the TVs. This has to be an Xfinity issue, as it was all working fine and then on day broke on every box. To experience the problem yourself on an X1 system, watch S1:E1 of Star Trek The Next Generation. Device Models Comcast_Arris-XG1v3-5.1.1 Comcast_Pace-XiD-5.1.1 Comcast_Cisco-XiD-5.1.1 Netflix version nrdapp 2018.1.4.0

JayOLR · ‎07-28-2020

I’ll add some bizarre additional info. I had watched start trek the next generation through the X1 Netflix app. Is was in SD 4:3 pillarbox. Made it through the entire series with no issues. About a week later, I restarted the series at S1:E1, and suddenly it was in 16:9 stretch mode. I’m using the same equipment I’ve had for two years. The only possible explanation I can think of is a software update of some kind, either with X1 platform itself or to the Nextflix app, and that has messed it all up. It is annoying beyond belief to watch people with squashed heads - especially when they are aliens.

JayOLR · ‎12-22-2015

I would like to opt out of this test to see how much they can excise from my wallet. This is <expletive deleted>. When you have three teens independently streaming Netflix non-stop, this is nothing more than added punishment for having teenagers. Time to price out U-Verse....

About JayOLR

X1 Netflix app plays SD shows as 16:9 stretch

Re: Netflix app issues

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