April 24th update.
Tech showed up promptly at 10 am. He maintained social distance and asked what issue I was having. I explained my having to restart the modem daily.
Tech mentioned that this is a bandwidth issue with everyone being online at the same time. He said that Comcast designs the network nodes and infrastructure for 50% average utilization and now it is more than 90% putting a strain on the bandwidth. He said that there were several techs working in our neighborhood checking the cables because of complaints. He cautioned me NOT to restart the modem during the latter part of the day since the modem may not be able to connect back. He checked everything outside and did not find an issue. The signal strength, quality, channel powers were all within bounds. He said that Comcast in investigating adding some more nodes in the area to reduce the number of homes using a single node.
I guess I will have to wait for Michigan to fully open up and all of us to start going back to work before this problem stops. Until then, I'm going to do a restart early in the morning and hope for the best! I will keep updating my daily findings.
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