@RobertWy, I appreciate your help/suggestion but in this situation, your link doesn't apply which I have seen in the past. Even if I reset the modem, changed the SSID name, or have two separate SSID names for the 2.4ghz or 5.0 ghz, Xfinity took it apon themselves to lock down the wireless Wifi part so you can't change the bandwidth channel or bandwidth frequency. When you try to do it through the local admin tool at 10.0.0.1, whether you're viewing the 2.4ghz or 5.0ghz, a message appears that states up at the top:
Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are being managed automatically to help optimize your home Wi-Fi network and improve Wi-Fi coverage. To edit your Wi-Fi Network Name & Network password, please download the Xfinity xFi app or visit xfinity.com/myxfi.
If you try to change it through xFi app or Xfinity xFi website, you receive this message under advance settings:
ADVANCED SETTINGS
Why am I no longer able to view/change some advanced settings?
If you don't see the 2.4 and 5 GHz WiFi settings (WiFi Mode, Channel Selection, and Channel Mode) in Advanced Settings, this means these settings are now being managed automatically to help optimize your home network and provide the best performance possible. Additionally, if you have xFi Pods, you won't see your 2.4 and 5 GHz WiFi networks listed separately. Pods require that you only have one WiFi network name and password, so that all of your devices can seamlessly connect to the network that will provide the best WiFi signal at any given time.
I am currently running a Xfinity XB6 modem without any Wifi extenders (xFi Pods). The issue I see is that Xfinity took away the choice for the customer to decide what bandwidth channel and bandwidth frequency using 2.4ghz or 5.0ghz. Xfinity pushed a patch update or script that grayed out the area so you can't change anything. Xfinity wants to send a technician out but that's not going to do a bit of good because the technician is going to tell me what I already know and then Xfinity bills you a trip charge for the visit. When I call three times for Xfinity Support on level Tier 1 and Tier 2, I even had them say the area is grayed out and when did this happen?
The customer should have the choice.
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