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About voyager62
since
12-08-2015
02-14-2020
voyager62
Frequent Visitor
12
Posts
1
Kudos
0
Solutions
02-13-2020
11:29 PM
Ever since the latest update, clicking Start Over has no effect. It now works the same as Resume.
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06-30-2019
11:19 AM
Never mind. Figured out another way to clear the blacklisting on my own. It's probably not an option for most people and if Comcast Level 3 support can't figure it out, then there will be some Rokus thrown out as useless if, like me, it's the only thing I use it for. For everything else I use a Fire TV.
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06-29-2019
09:28 PM
Yesterday I called in to report my results after being asked to see if the bugs I reported appear on a different Roku device. I had an old Premiere+ lying around, so after confirming that there were the same bugs, I called tech support to report it. Instead of transferring me to the Stream app team, the woman's actions resulted in my Roku being blacklisted from using the Stream app (or channel as Roku calls them). I need to have my Streaming Stick whitelisted again because I can't hang a box off the wall forever and level 3 support hasn't been able to fix it.
The app keeps saying that I'm on public WiFi and not my home's when it isn't and gives the error createDrmSession.403-102. I've tried all the suggestions here and on Reddit (what difference using a DDNS service makes I don't know) and even reset the stick twice, completely removing and adding it to my Roku account.
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06-05-2019
02:22 PM
Well, just here so far. Unlike the DirecTV app, there doesn't seem to be much advancement in developing this app. With Roku sales being overtaken by Amazon's Fire TV, Comcast should be porting this to Android TV. Thanks for the email address.
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06-04-2019
08:07 PM
How often does this app get updated? For the past several months, several obvious bugs have not been fixed.
First, if you're watching a show that was recording when you started watching it and it finishes while you're watching, it will jump back in time if you try to fast forward or the cursor will reach the end of the timeline and the show will stop playing before the end. You have stop and resume to fix the first problem or restart the show and fast forward almost to the very end to see what wasn't played the first time for the second problem.
Second, if you do play a recording all the way to the end, when the window pops up asking if you want to delete it, 9 times out of 10 there will be an error that it can't be deleted because it is checked out. You have to start the recording over from the beginning, then hit stop, record options and finally delete.
Third, the video quality and loading time deteriorates to worse than cell phone quality during certain times of the day, mostly during prime time. Other streaming services on my Roku don't have this problem, so it's not related to WiFi or internet throughput.
Fourth, after using the app for several hours, it will suddenly freeze and reboot my Roku. Sometimes there will be a warning this is going to happen because the audio will start stuttering and the controls will become sluggish, but other times it will freeze instantly.
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11-04-2016
11:01 AM
1 Kudo
I'm tired of enduring these improperly tested updates that keep breaking other things. All the things added in the last year I already had for 7 years when I was on Dish. This system is not what is advertised. You can't watch any show anywhere because it can't upload your X1 DVR recordings to the cloud so if your show isn't on the Cloud DVR you're out of luck. And to make things worse, you can't watch your cloud recordings on a TV. You can't throw, cast or sling them without it telling you you have to watch it on a portable device. So much for the anywhere part. The anytime part is also a lie. Shows that get automatically erased even though they're supposed to be saved for a year don't always show up the next day and when they do they sometimes aren't even in HD. There's no log to even tell you why, when you get home to watch a recording, it isn't there.
The latest update has messed up being able to resume a recording. No matter where I stop watching a show when I go to resume the next morning it's been reset to the beginning.
For a couple of weeks the Guide was broken and every time I input a channel number it would say it couldn't find it even if it was on the same screen. That was finally fixed last week.
You took away the option to switch back to the normal controls. I used to be able to easily turn on CC simply by pressing the down arrow and then OK. Now if I've paused the video and restarted, the highlight is stuck on pause so I have to first check if I scroll over to the 3 dots to turn on CC or just press OK. Why did you have to take away the normal controls, I don't need huge icons, I need consistency.
One problem no one seems to be able to fix is why my DVR records a program and then immediately erases it even though it's set to save for 1 year. These boxes are DEFECTIVE!
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