Live in the salt lake market. Last month they told me it was available and to drive to a service center with my old equipment. What a waste of a half a day. This month chat in, they say it's available, then they send me the wrong (old) boxes. Now I'm on hold with the fourth person in customer service for them to come pick up this new box of old equipment, and they are telling me that it's up to an installer to decide to install the xi5. I've been with Comcast for 8 years. Two years they've been promising 4K and hdr boxes. When you finally make one, you won't even give them to existing customers. I'm leaving Comcast. No Sony tv integration. Just smart app for Samsung 4K. No box support.
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