New in this forum, tried to post of this post but was unable to.
Xfinity / Comcast is the only cable provider in South Florida, we get the service via Comcast Cable, the only other internet provider available is AT&T and is relatively very slow.
I received the letter myself, and shortly after a text on my cell advising me that my data has reached its limits. When I called customer service I was told that this was a change in policy and that after January I will be charged for data overage above 300gb. I asked if I could cancel my subscription and was told that I was under contract for two years.
SO.......... this is the way I see things.
XFinity out of the blues decided to change the contract and will begin charging me more on a monthly service, when this happens I will call an attorney and sue Xfinity for breach of contract, since I was enjoying UNLIMITED DATA SINCE THE BEGINING OF THE CONTRACT.
I also place a complaint in the FCC stating the same, XFinity has breached the contract it has with me.
I encourage all users affected by this "Policy change" to do the same, 1st file a complaint with FCC, then "AFTER THE FIRST DATA OVERAGE CHARGE" contact an attorney and SUE XFINITY for breach of contract.
Ps. Make sure your legal sue includes but is not limited to, time loss, attorney and any other fees / charge encountered.
Xfinity is a monopoly especially here in South Florida where there is no other cable provider, AT&T offers Internet but- 1. Is not Cable, 2 . Speed is limited-, so we can’t just not buy their service, or move to a competitor.
This will make them think twice before IMPOSING on its clients a “NEW POLICY” that will only benefit their stock holders.
... View more