About khaleesi

It looks like this is a permanent state of affairs they have no interest whatsoever in fixing. ... View more

I bet a bunch of STARZ subscribers are going to miss their chance to watch American Gods. This is really disgraceful. ... View more

Apparently this isn't something Comcast cares in the slightest about, and has no interest in fixing for their loyal paying customers. At least an ETA would be something. This is probably the worst customer service I've ever seen, and I've worked retail for over a decade. ... View more

There's even a beta xfinity app for Roku now, but it only works on the home wifi network, so it's useless to me relatives. ... View more

Yet ANOTHER update to the STARZ app without authentication enabled. I think we're all going to have to accept the fact that we aren't going to get acces to the STARZ app through Comcast as paying customers. Period. I guess that's the way paying customers are going to be treated. And the softening of the wound-making the Xfinity app compatible with some of the streaming devices- seems to be something in which they likewise have no interest. I have never imagine customer service this terrible, but here it is. ... View more

Man, I'd have understood if this had happened for a month or so, but it's been a heck of a lot longer than that. Whatever is at the core of this-most likely a legal dispute-its obviously not getting solved in the near future. I'm pretty amazed that Comcast would treat paying customers in this way. It's hard to believe that they can't access a service that they're paying a premium for out of their own pocket. At the very least, an update to the Xfinity app could allow for Chromecast compatibility in he near future. This is really unbelievable. ... View more

I get the sense that this is not something that's going to get fixed. They clearly don't have any interest in resolving it, so whatever the legal issue is must be considerable. Sure will be a lot of people disappointed that they won't be able to watch Star Wars: Episode VII. ... View more

So basically there ISN'T going to be a solution to this?! There's no interest in fixing it? Comcast fail to understand that the Xfinity app does not help! You can't use Xfinity app with Chromecast, so that effectively renders it useless unless I'm willing to watch it on the small phone or my PC. Neither of these options are pleasing given the amount of money I spent on my expensive plasma HDTV, never even mind how much paying customers give to Comcast for their Starz subscriptions. I guess that we're all going to have deal with the fact that no solution to this is even being considered, and that we aren't going to be able to use the app. ... View more

Glad to hear about the Rokus, hopefully it's a harbinger of things getting fixed. Haven't had any such luck with my iPhone app that I used on my Chromecast, sadly. ... View more

I got another update to the app on my iPhone, and now it simply says "Comcast does not allow Starz login at this time." Special. ... View more

Yet another update to the iPhone app which explicitly states the the Xfinity authentication is not enabled. ... View more

No such luck for me. Another update to the Starz iPhone app, and it explicitly states that Xfinity authentication is still not enabled. I'm concluding that whatever issue is causing this problem, it's a protracted legal battle that isn't getting solved at any point in the near future, in spite of the criticism they're getting. ... View more

I got the same update today on my iPhone. Apparently, Starz know about this, and are covering themselves. I saw the update and hoped momentarily, but nope. ... View more

That's not even CLOSE to being a "solution," especially since the Xfinity app doesn't work with Chromecast. So essentailly, I'm locked out of hundreds of movies, and can only watch their original programming on my computer screen. Thought this must be a glitch, but I show up here, and lo and behold, it's not only a problem, but apparently a known one which no one is planning on fixing. Just special. This is easily some of the worst customer service I have ever seen in my life, and some of the worst timing imaginable. I see a lot of people here who want to haunt drop their cable package altogether and switch to another provider because of this terrible customer service, and I can't say that I blame them. There isn't any ETA on a soluton, or apparently any plans to fix the probelm at any point in the near future. Customers suffer because of a coporate dispute. Just wow. ... View more