I am so frustrated. I have an iphone 8 that I purchased directly from apple and originally used on verizon. I have been trying for months to get my wifi calling to work on this phone. Everytime i try I get the same message "To allow Wi-Fi calling on this account, contact Xfinity Mobile"
I've done that by phone and in person at a store. I've reset the network settings. I've reset the phone. Everything is updated. I have the same issue with LTE voice and again get directed to contact Xfinity Mobile. My husband, who has an iphone 8 bought through Xfinity has no issues with either LTE voice or wifi calling. How do I find someone who can actually fix this issue? The phone people tried but the store people were clueless!
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