Hello, I am new to this forum and I recently got new X1 DVR service last Wednesday. However, from the first time I tried to watch a show on Demand, I recieved this error. XRE07002. Further more, the Video Description that is turned on, doesn't supply video description! Also the Voice Remote will let me say things like, Watch Channel 31 (ESPN in my area), but not not Watch ESPN. I have had 4 different techs at my house, and they told me that there was some sort of outage. However, my account shows nothing. Further more, when I check the my account ap, I can see my modem listed, but not my x1 DVR! What in the world is going on?
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