I also have a T25 modem and the same issue as everyone else. Modem reboots itself between 12:15 AM EST and 12:30 AM EST every 3-5 nights, like clockwork. I had a technician out to look at the issue, but the line is brand new and there is no splitter. I figured there was something wrong with the connection in our area. Then I moved (for unrelated reasons) to a different place across town. Identical issue at the same time every day. I've effectively eliminated every possible cause except the modem itself. Could the signal quality in both houses actually be an issue (this house is less than 20 years old, though)? I have problems believing this is a signal quality issue. Why does the modem restart slightly after midnight EST for everyone here? It did this restarting thing for me in the exact time window at two completely different houses! I mean, even if you try to argue that this is a signal noise issue relating to temperature changes in wiring or something (in terms of -why- it happens at this time, that's one possible explanation), the time frame here is not believable. Something seems wrong with the firmware on the modem itself if it restarts consistently in the same time frame across multiple environmental variables. Is there truly no technical solution to this? Is this problem happening to so few customers that Arris and/or Comcast don't care enough? If I were Comcast, I'd check to see what percentage of T25 modem owners experience connection blips in this time frame each night. For whatever it's worth, I live in Southwest Florida and not Virginia.
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