About Shallowearth1

I was having a similar issue with one f my TVs (with the audio skipping), turned out to be a bug in the firmware of the TV. I called LG and they sent me a SD Card to update the TVs firmware and the skip went away.   if your TV can connect to the internet you might try doing a update on the software if available.  If not I would call your TV manufacturer, and see if they have a way to up date the firmware on the TV (usually it can be done with a SD Card or USB stick these days. ... View more

Note that on mine (have the greenie cable box (non-DVR box)) the Optical Cable trick would not work.  If I had both the HDMI and the Optical Cable plugged into the cable box, it would still Use the HDMI cable to negociate down to stereo.... super frustrating!  If you want to use an optical cable, also get the converter, you can run your optical Cable from there instead of the  plugging it directly into the Greenie and again, force the check to suround sound. ... View more

If you want a quick/easy fix while trying to sort out getting a new box from Comcast (for the non-DVR model I have yet to convince them they must swap out my box).  Pick up one of these and an extra HDMI cable:   J-Tech Digital ® Premium Quality 1080P HDMI To HDMI + Audio (SPDIF + RCA Stereo) Audio Extractor Converter,   Plug your cable box into the Extractor, then run the  second HDMI cable from the Extractor to the TV.  Set the Audio to on the Converter to Suround Sound and you are good to go.  It tells the cable box specifically that suround sound is supported and will force the setting to stick. ... View more

Yes, I tried that but was still giving me trouble, even though I was disabling the speakers on the TV it was still reporting Stereo to the greenie and not allowing a suround  signal to go out (could be latest update fix that), however that is still less than ideal for me, it means I now have to both switch the audio Input and the TV input every time I go from the Xbox to the X1 and back, instead of just switching the TV input.  That means more complexity on the macros on the remote and one more thing to go wrong when switching between them, and one more chance for the kids to complain that's he picture is on the sound is not (or playing something else or vice versa).  The splitter let me keep the setup much simple when switching between devices, so much less chance for human error when interaction with all the devices hooked up to the system which equals a happy family.   now if they would just boost the audio in general from these boxes.  It is killer going from the X1 to the Xbox and having your ear drums blasted out because the sound level of the X1 boxes is so low to co paired to everything else. ... View more

Little trick for folks with a setup like me, I have an older audio receiver that does not support HDMI as an input, so I run the HDMI signal to my TV first and then pipe the audio back to the Audio receiver with an optical cable.  and I have the greenie box, my local office refuses to,switch it out (it is a secondary box in my house I have two rooms with surround sound and the DVR box is in the better newer room).   i tried many different combination to get surround working including using the optical out on the cable box, unfortunately if you are using HDMI it will all way preference what the HDMI is telling it to do, and I wasn't going to use composite cables and change the input on the TV and a bunch of other nonsense to make this work.  (since the TV only has stereo speakers and not telling the greenie it is doing a passthrough to a surround capable device, so the greenie always set to stereo when using HDMI)   what I did to make this work flawless all the time.... i added a J-Tech Digital ® Premium Quality 1080P HDMI To HDMI + Audio (SPDIF + RCA Stereo) Audio Extractor Converter, between the greenie and my TV.  I don't even use the splitter, I just run the HDMI fro the box to the converter to the TV, since the converter tells the greenie that it is surround capable, it tricks the greenie into sending a suround sound out signal  on the HDMI cable which my TV happily passes on to my receiver via the optical out.  ridiculus, but Problem solved.   and less complicated and way cheaper the the other suggestion above,  this little gadget runs about $30 usually.  This allows me to hookup my greenie the way I hook up all my other devices to my tv without the antics. ... View more