About Tdiguy

Personally i wonder if the upstream power is going out of tolerance temporarily. https://pickmymodem.com/signal-levels-docsis-3-03-1-cable-modem/   I had a problem not long ago where i would occasionally get dropped but it was pretty unpredictable.  2 things helped a lot with my upstream connection though it seemed to do virtually nothing for downstream. 1 was the tech that came out replaced the splitter i had, said the old one didnt support the right frequencies and then i also went out and connected the grounding block from the coax connector on the side of the house to the electrical meter which had a grounding connection on it. I am also later on going to buy a grounding rod, seems that is something my house should have but i  can't find any hint of one. Once i did this my upstream dropped from normal of 46-48bd to an average of 36-38. ... View more

You would have to log into your router and check to see what devices are connected. This can be really hit or miss if you are not familiar with what devices normally are connected and it might not show up in a very user friendly format depending on the device and your router. Here are some general tips on running a more secure wifi connection. 1: Use wpa 2 or 3 if supported. 2: disable wpx / easy push to connect, there is a known vulnerability in this. 3: make the passphrase easy for you to remember but something someone might not guess.   ... View more