ive got the same issues with all 3 of my phones. numerous calls and chats with xfinity. even went to the store. customer service has always been so poor with them...its hard to get them to even get you to the right department...they dont speak or understand english most of the time and then they dont understand what your issue is no matter how many times you explain it. a completely wasted morning and we still have this ridiculous popup. if anyone comes across a fix let me know please.
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