Just unwrapped and installed an Arris SB8200 modem. Bought it because it has 2 ethernet ports. On port 1, I plugged in my Eeros mesh wireless. After some fiddling around, works fine.
Problem: Can't get anything out of port 2. Spent all morning on the phone with Comcast. Plugged a laptop into port 2, nothing.
Called Arris: They tell me that the modem needs to be provisioned, and a second IP address issued to operate port 2.
Called Comcast back: They tell me thats ludicrous.
I've spent all day with this. Presently I'm without my voip phone, and my monitored alarm system till I get this solved.
Is anyone on here familiar with this problem, and can you assist me in solving it? PLEEZE? Thanks in advance!!
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