About Scyto

your downstream signal levlels look ok https://arris.secure.force.com/consumers/articles/General_FAQs/SB8200-Cable-Signal-Levels/   you upstream are lower than in the article (mine are lower still at 38dBmV or more)   i don't seem to be getting more than one error like yours (i just changed powered splitter and was trying to figure out if all was ok or not and saw the window range error on mine)   that said my connection seems ok, i have no idea what your issues is, but good luck! ... View more

Is there a way to get comcast to confirm if this expected or accidental change? ... View more

@RDarcy wrote: I had the line replaced and still only get 250 with the computer hooked up to the modem directly. Tech came out with the same device and after an hour got it to hit near 1gb on his device one time. I’ve had the xb6 replaced 3 times no difference. I gave up so don’t expect the 1gb speed on the computer using the speed test. My WiFi speeds are faster in 5GHz around 525 than the computer at 250 or less Some USB and docking station (like surface book docking station) won’t do above about 250 or 300, same for some internal chipsets. Not all gigabit ports are created equal :-(. Use a PC with a good add in card or motherboard, ... View more

I just had gigabit enabled on my account in 98033 (not advertised but saw a press release saying it was available...) any how I am having same issue that Taylor had - a wired speed test varies between 120Mbps and 500Mbs (but mostly in the 120’s) with a new SB8200.   support was unable to identify issue and they need to get specialist support to call me tomorrow - this is way to hard...... ... View more

@RickGr4 wrote: What box model number did you enter? Harmony's database likes it when you keep models number simple. I used "Xfinity XG1-A" and the power command there works fine. Usually there is more than one "power" code you can try. Also, you can always program the Harmony to leave the box on all the time. X1 boxes draw very little power and the difference between on and off is roughly 10%.   I just put comcast as manufacturer and X1 as device and it resolved as Comcast DVR I did find that pressing the power button on the device screen on my ipad worked find, so not sure if this a repeat problem. Good call on the 'on all the time' - i actually found i had told the harmony that i leave the box on all the time, as such i think it wasn't sending power on at all.  Even though the action says power STB the device setting overridesi think.  That said still powers on infrequently so i may leave on.  I have this issue with my PAce 'daughter boxes' as well as this arris main unit.  I will try the device code above and see if that helps.     ... View more

I programmed my harmony smart remote an hub just fine using iPad SW everything works except power on. I am having to power on the main x1 DVR with the X1 remote, after that all harmony functions work just fine. Any ideas? ... View more