Okay, I have several problems...the first is I CAN'T get a straight answer out of anyone....Either people were not properly informed of the job, or they just don't know anything about the company. WHAT DOES THE DATA USAGE COVER!? People have told me that it covers EVERYTHING you do with wifi: Roaming, streaming, gaming, downloading....Another person told me it covers all of the above except roaming...Then I was told it only covers downloading...This is getting frustrating...you're suppose to be the best Internet company around me...and yet I can't get a straight answer. And I couldn't understand half of the people in customer service...So what does the data usage cover? Why does everyone tell me something different each time I call? And why are the people working in customer service not properly informed?
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