Here is the response that I received from the Comcast tech:
"We apologize for the issues you are experiencing while our app is in Beta. The Xfinity Stream app is currently offered in a "beta" version that does not include the full set of features and functionality included in the Xfinity Stream app for mobile devices and web portal. Future releases of the app will include additional features and functionality, as well as improved stability and optimization. When using the "beta" app, you will not be charged an "additional outlet" service charge. Pricing may change in the future."
Looks to me like they are not interested in providing a fix since it is "beta" version of the app. No timing on when for the Future release of the app.
Not sure why I was reminded that I am not charged for the additional outlet and told that pricing may change, what does this have to do with the APP Error??? I take this as they are telling me that I can't expect quality if I am not paying for the outlet.
The posters clearly state the error code which is displayed on the TV, this should be enough for the App team to provide a fix. That is what the codes are for.
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