About joshuagalinato5

I had the same conversation blockm. Technician scheduled to come out. Funny thing is I just had all this installed mid-march. Wish they're just done it all then but if this fixes everything I'll be content ... View more

They just called. ... View more

And no Rachel, no one has reached out to me or contacted me in any way. ... View more

So they basically have just ignored you? This lasts much longer I'm switching to a different company. I've had some stalker activity and I'm not leaving the family unsecured when I'm not home. ... View more

Did you figure it out yet?? I'm getting very aggravated. ... View more

Yes I appreciate that but how long will it take? This is a security system and I'm going on over a week now without being able to access my camera. Security isn't a commodity it's a priority. Over a week is a long time. ... View more

it still isn't working just so you know ... View more

I should note it also does this when I'm trying to go on with my laptop using the web portal. I see it on my touch screen no problem. ... View more

Same issue as blockms. I haven't moved the camera. When I open the app it says unable to load preview. Then when I click on it to view a live feed of the camera it says unable to connect to camera or it sits loading for a long time and the image comes up but it's not live, it's a frozen image. This happens when I'm on full strength Wi-Fi as well as on my mobile network, full 4g lte strength. ... View more

I am having the exact same problems as the posters above. I was told to come here to the forums for solutions yet I see none offered which to me says "screw you we don't care". I feel like I was robbed by the company I paid to help protect my home and loved ones. I won't even get into the fact that Comcast is ALWAYS messing with my bill trying to sneak in extra charges on my bill. ... View more