Anyone who has a 4K TV who tries to obtain 4K media from Netflix, Amazon Prime, or other similar services discovers very quickly that they can use up the Comcast data cap in just a few days. The solution is to make sure you don't view anything higher than 1080 resolution - which negates your ability to make use of the latest technology. I guess Comcast should simply advertise they only support outmoded customer equipment. For those who are surprised upon awaking on the first of the month to see that they have already been charged for 30gb (for instance) and it's only 8am, I found that Comcast uses what they call "internet time" which apparently tosses you into the next month at about 7pm Eastern time on the last day of the previous month. I have been a Comcast customer for over 20 years here in Atlanta. Over that time I have complained about overbilling many times. The monthly fee kept being raised until it reached nearly $300/mo for internet, TV, and phone. I finally cancelled cable TV and am happily using free antenna TV along with some Channel Master DVR units. I then purchased a $30 Obiha internet adapter and now have perfect quality phone service at ZERO cost per year! The last Comcast service I have is internet, but after monthly complaints about being charged for a Comcast cable modem which I never had (always used my own cable modem), and dealing with this data cap, I am now switching to AT&T for internet service. Congratulations Comcast, you have driven off a customer of 20 years. I will never return even if you offer triple play for only $10/mo because of your incompetence and mistreatment.
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