Thank you. This has been a slight improvement. The device is a little more responsive, except when attempting to tune in regular (HD) channels after watching a recording. It still takes several MINUTES at times.
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I appreciate the response to Lobsta. I have the same issues with my DVR, and the technician who installed it appeared very knowledgable and efficient, checking the signal at every outlet prior to the installation. There is an amplifier on the line, and yes, it is plugged securely into the outlet. The first problem was returning to Live TV after watching a recording. Called customer service and they were unable to connect to the device although it appeared that the problem was resolved while she was on the phone. I will be calling again soon as the extended delays switching between channels (if the channel EVER tunes in) is very annoying, as well as the delayed response to fast forward and play commands from the remote while watching a recording. I have been a TiVo user for over a decade so I know my DVR expectations are a little high, but trying to watch anything on this DVR gets on our nerves. We can stream the recordings to the other device without ANY problems, but unfortunately, that device is not in a room we can always watch TV. We are missing our TiVo right now...
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