About sourceness

chad please help, am still getting an error message 11700 and cannot access my recorded shows   ... View more

Suddenly can not get onto the X1 app on chrome on my computer. I get the message "something is not right here, we are having trouble adding this device to your account"   When I call and mention error code 11700, no one can help!   Would love this to be fixed ... View more

The app used to work on both Chrome and Safari, and now I get the message that " Something's not right here We are having trouble adding this device to your account. Please give us a call at 1-800-XFINITY and mention error 11700."   This has been going on for over 2 weeks.  Please help ... View more

Hi Chad,   This service worked in my area for some time and stopped about a month ago.  I now recieve the 'coverage is still limited' line.  This was the main feature that I used to watch recorded tv.  I have called multiple people and have recieved no help.  Also, my second comcast box fails to access the main box's recordings.  This has been an ongoing issue, and I have interacted with many 'nice' people, who have yet to solve anything...   ... View more