Comcast, please help. Phone system keeps disconnecting me. You should already have a ticket in your system for my (A) issue below. Background: New X1 professionally installed Nov 1st. Main box plus 3 "slave" boxes. Was an upgrade. Got the uber triple-play package. A -- Next day, we realized not getting all subscription channels. Phoned, confirmed, and agent had to log a next-level ticket. Claimed resolution by Tues or Wed. No further contact since. Still unable to receive Showtime and Cinemax. Perhaps other channels missing too. I don't know. B -- Almost always, when trying to access recordings via "slave" boxes, we're told either: there are none, or, upon choosing one, it says it can't access the main box and to check my connections. C -- Started watching a recording on main box. 5 minutes in, it started over all by itself. D -- Using Page-up/Page-down on guide.... Jumps back to current channel after a few pages. But of course, not always. That would be too easy. 🙂 E -- Upon logging into xfinity.com support, my main page tells me: "Your Self-Install Kit will arrive between: JAN 12 - JAN 14." Huh? Really? Anyway, I'm seeing chatter on the boards here re noise and amps and such. Installer checked all my lines and signals and such, but perhaps not very well? Can I get a check and a service call if necessary? I've tried phoning to no avail. System keeps hanging up on me. Any help is appreciated. Thanks.
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