I concur, should have to constantly be going behind my components to unplug cords and wait 30 seconds to reconnect only to receive a continuous message of "We're having trouble connecting to the X1 Platform". I've been a customer of Comcast for 72 days now and this is the 6th outage of substantial time (30 minutes or more) that has occurred. Wish that FIOS was in this area (had it for 5 years) prior to relocating here to NJ and only 1 outage of over 30 minutes in all that time!!! Comcast, this is not acceptable!!!!
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