We have the main X1 Box in our living room(on and HDTV) and the "slave box" in our bed room on a 4:3 SDTV. Our service was set up a few months ago, and everything worked fine until 10 days ago when both boxes froze, and we received a "Service is temporarily unavailable" message. The following morning, the Living Room TV worked perfectly, but the video - and menus - on the 4:3 bedroom TV look "Zoomed In". The STB in the bedroom is still set to 4:3 with no Zoom. However, the picture that is displayed on the screen is a zoomed in version of the UPPER LEFT quadrant of any given show, and also the menus. This is consistent when viewing SD or HD channels, and all menus. HOWEVER this problem DOES NOT occur when we watch any On Demand content, or things saved on our DVR. We called comcast technical support, and after they rebooted / resignaled / whatever our box 4 or 5 times, it still doesn't work. Can someone in the know PLEASE respond to this?
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