Hey, I'm actually all set now. Had a tech coming out anyway for a different matter (just got new netgear cm1150v and when I run the line tests I only show 4 bonded upstream channels instead of 8, apparently outside plant doesnt support the 8 upstreams.) He went with his phone and did the authorization and ot started working. I guess it didn't provision properly when i ran it myself because i was connected through the modem trying to do it. The people I talked to last night tried a bunch of different things and tried reprovisioning it several times. Not sure why ot took this time but I'm not complaining.
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