@ TWA8HR That is because you can not change the gateway on the 862; it is locked at 10.0.0.1. One CRS tried to say that all routers are that way and I asked why my previous one had no issues with using a different address, that shut them up pretty quick. This is proably the stupidest thing I have run itno for a router so far. I made that statement to a CSR and all they did was stop talking. No I was not using any explitives, I then asked if they thought that was a good idea to design a router that way. Crickets... IMO it is worthless. I will be dropping phone service when the current pricing deal changes and getting my own docsis 3 modem with out phone if I decide to continue internet service at that time with them. If verizon was available to me I would have left a long time ago as they know how to give people good quality products to use. After spending two hours getting my old modem up and running again with comcast and all my home devices happy to be talking again, Comcast auto dialed me to say I should upgrade my modem! If only it had been a real person I could complain too. While this does not rate a FCC complaint it will get a few more shots at comcast and a general spreading it around AVS forum, the SiliconDust forum [where I specialize in advising people who have issues setting up their own CableCARD TV tuner with Comcast and others] and a few others that these are undesirable, may be the main issue regarding their setup problems and maybe they will stop trying to lock people into a modem that only works with devices you get from comcast or are able to change their IP address. I do feel is a violation of FCC rules if not in fact at least in spirit by providing devices that limits you to a specific ip address range of all the possible ranges any other company that make routers allows. I had truely hoped that this would have gone much easier and that the modem/router would have been as flexable as any router so that my devices would all work together as they had in the past but the promise vs performance factor is zip. Yes docsys 3 is fast than 2 but it means nothing if you can not talk to your networked devices. I could have put it in bridge mode and connected my old router but what is the point to having a built in router.
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